Trusted Automotive Services and Repair in Newport, VT

Excellent, Excellent! Once called their towing service arrived when they said they would. The driver, Manning was very professional and knowledgeable and went above and beyond our needs. It was a long tow ride for us, the driver was genuinly sincere and socialable to spend time with. Based on other inqiuries his pricing was very fair as well.

There are no appropriate words for how amazing Ray’s is, especially John. We are not from the area and our SUV got stuck deep on a road which should have been officially closed during the winter months. Through AAA, Ray’s was the tow service assigned to pull us out. The ETA was 45 mins and almost exactly on the mark, the truck arrived. John worked with us for nearly an hour to ensure we were back not only on paved road, but insisted we follow him back to the highway. All with an amazing attitude. It’s simply the very definition of customer service. Above and beyond. Oh, and it was on a Sunday too. This auto service company is hands-down the best I’ve ever experienced. Thank you so much.

Fast response, reliable, knowledgeable and very professional.

My go auto repair/maintenance shop. They are always go above and beyond! Today was no exception, they assisted with a situation with my work truck. Great friendly, honest, trustworthy place!
Thanks Shawna!!!

Best service I have ever experienced for anything, ever! My teens and I drove into Newport for the solar eclipse. We had been traveling from North Carolina to flee the clouds and get the best view. 30 minutes from Newport one of my alternator belts broke. We found Ray’s Auto Service. They were not only extremely helpful and fixed my car faster than I found a coffee, Shawna and Steve became part of this memorable experience! Thank you!!!! If you need help with your car, I highly recommend Ray’s.

Great Auto shop! The staff has been extremely friendly with me, they’re understanding, patient, and very helpful. They found issues that were never mentioned even through previous mechanics. Very transparent about cost and time. This has become my go to place thanks to their great service. Would highly highly recommend.

Ray’s Auto is a stand up place!!! I was driving cross country and had some engine issues, Ray’s was the closest place to me. Even when they had a jam packed schedule they fit me in, diagnosed the issue, assured me what to do in order to get to toyota in Burlington and didn’t even charge me! Monday morning, Toyota puts the part on, and I’m good to go. We need more honest good ppl like those at Ray’s Auto. Thank you for all your help!

Fast, professional. Highly recommend! Keep up the great work!

Always feel better knowing Ray’s is here when I need them. awesome!

Monday morning, downpour and the front coil spring decides to snap. Called Ray’s, I was able to limp in, or they would have sent a wrecker. They diagnosed, Parts would take time, no issue keeping the car there. They fit me in to their busy schedule and had it back to me by Thursday. A day early and under the estimated cost. Best Gararge EVER ! Been using Rays for over a decade now. Steve and his crew are straight forward, professional, honest and decent people. Highly recommend this shop!

The service and lighthearted professional personalities made my difficult situation less stressful. They communicated and helped with my vehicle situation and I’m glad to know their service is in my town.

When your vehicle breaks down it is never fun especially when out of town. Their towing service was absolutely excellent!!! They arrived to help us when they said they would and the driver, Manning was extremely sincere, understanding and very knowledgeable and to top it off their rate was very fair.